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Supported Living | New Mexico

Person-Centered, Waiver-Compliant Support That Promotes Safety, Stability, and Meaningful Community Life

At Ability First, we provide trusted, professional supported living services in New Mexico for adults with intellectual or developmental disabilities who want greater independence while receiving the right level of support.

For more than 20 years, our team has delivered customized community supports that promote autonomy, dignity, and community participation – without overpromising or compromising safety. Whether you are a family exploring DD Waiver options, a Mi Via participant seeking more control over your service delivery, or a Direct Support Professional (DSP) looking for meaningful employment, we are here to serve both sides of the system intentionally and responsibly.

The Need for Quality Supported Living in New Mexico

Understanding the Challenges Facing Families and Direct Support Professionals in New Mexico

Families and individuals navigating the Medicaid waiver system in New Mexico often face complex challenges.

For Individuals and Families

Adults with intellectual and developmental disabilities deserve more than basic residential services – they deserve stability, choice, and opportunities to participate in community life. Yet many families experience:

  • High staff turnover and inconsistent support
  • Confusion around DD Waiver and Mi Via programs
  • Inflexible service delivery models
  • Safety concerns
  • Limited communication with providers
  • Burnout from trying to coordinate services alone

It can feel overwhelming to find providers who truly listen, provide individualized support, and balance independence with health and safety standards. Families often ask us:

  • Do you accept the DD Waiver or Mi Via?
  • What does day-to-day support actually look like?
  • How involved can our family be?
  • What happens if it’s not working?
  • Do you have openings right now?

These are valid and important questions, and families deserve to know.

For Direct Support Professionals

At the same time, DSPs across New Mexico often face burnout, inconsistent schedules, limited training, and workplaces that do not fully support their growth. Many are looking for:

  • Purpose-driven employment
  • Clear expectations and professional training
  • Team-based support and communication
  • Stability and long-term career growth

Without well-supported professionals, individuals receiving these services experience instability. At Ability First, we recognize that quality services begin with supported, trained, and respected staff.

Structured, Person-Centered Supported Living in New Mexico

Providing Stability, Value, and Long-Term Impact

Logo with blue and green hands

At Ability First, we provide comprehensive supported living services in New Mexico designed to empower adults with intellectual and developmental disabilities to live safe, meaningful, and more independent lives.

With a network of staffed homes and community-based living services throughout Albuquerque, Santa Fe, and Las Vegas, New Mexico, we offer individualized support that balances autonomy with structure. Our approach is never one-size-fits-all. Instead, we build customized community support services that reflect each person’s goals, strengths, and needs while maintaining compliance and health and safety standards.

Building Independence Rooted in Safety and Integrity

We believe supported living must be both person-centered and structured. It should encourage independence while maintaining safety, compliance, and ethical service delivery. Our approach balances autonomy with appropriate safeguards and ethical standards, focusing on realistic, individualized support that enhances quality of life and promotes long-term success for each individual.

What Are Supported Living Services?

Supported living (or Group Homes) is a model of care that allows adults with intellectual and developmental disabilities to live in a safe, stable home environment while receiving the level of assistance they need to maintain their health, independence, and community participation.

At Ability First, supported living services may include:

  • Access to safe, staffed housing or supported living arrangements
  • Assistance with personal care
  • Help with activities related to daily living
  • Medication reminders and health monitoring
  • Skill-building to foster independence
  • Support with employment goals
  • Community integration and participation
  • Transportation assistance
  • Coordination with case management and interdisciplinary teams

Our services are grounded in person-centered care. We focus on maintaining safe living environments while promoting autonomy and long-term stability. That means every service plan reflects the individual’s goals, preferences, strengths, and support needs – while remaining waiver-compliant and aligned with health and safety standards set by the New Mexico Human Services Department.

DD Waiver and Mi Via: What’s the Difference?

We proudly deliver services under both the DD Waiver and the Mi Via Waiver in New Mexico. Our DD Waiver services are available in Albuquerque, Santa Fe, Las Vegas NM, while Mi Via services are offered to eligible individuals statewide.

DD Waiver Services

The DD Waiver is a Medicaid waiver program designed for individuals with developmental disabilities who require ongoing support. Under this model:

  • Services are delivered through approved providers such as Ability First
  • Support hours are based on assessment and eligibility
  • Case management coordinates service delivery
  • Providers ensure compliance and oversight

This model offers structure and professional coordination while promoting the individual’s independence and community inclusion.

Mi Via Self-Direction

Mi Via is a self-directed Medicaid waiver option that gives participants greater control over how their support is delivered. Through Mi Via, individuals may:

  • Hire and manage their own support staff
  • Set schedules based on personal preferences
  • Choose services that align with their goals

At Ability First, we provide consultation, guidance, and oversight to ensure services remain ethical, responsible, and aligned with established health and safety standards.

We help participants understand what is truly flexible – and what is required under Medicaid waiver rules – so expectations remain clear from the beginning.

What Support Looks Like Day to Day

Families often ask what supported living actually involves. While each person’s plan is unique, daily living services may include:

We encourage community integration – whether that means visiting local centers, participating in employment programs, volunteering, or engaging in social activities in Albuquerque, Santa Fe, or Las Vegas, New Mexico.

Our goal is to enhance independence while ensuring safety and dignity.

Our Approach

How We Deliver Professional, Transparent, and Person-Centered Support

We are proud that families and professionals in New Mexico consistently choose Ability First because of our consistent, person-centered approach.

We Intentionally Serve Both Individuals and Professionals Who Care for Them
We recognize that stable, supported professionals create better outcomes for individuals. Our commitment to both groups results in lower turnover and stronger relationships.

We understand the complexities of DD Waiver and Mi Via service delivery. We provide clarity around eligibility, service hours, compliance, and documentation – reducing confusion for families.

We clearly explain:

  • What independent living means in context
  • How much support is available
  • What flexibility exists under waiver guidelines
  • How families and guardians remain involved
We do not overpromise. Instead, we build trust through honest communication.
As a New Mexico-based provider operating since 2004, we understand local systems, rural realities, and community resources. Our administrative team has extremely low turnover, providing continuity and stability for residents and families.

Safety, Compliance, and Quality Assurance

Safety is foundational to our supported living services.

We maintain:

At Ability First quality is not an afterthought – it is the foundation of our service delivery model.

A Career With Purpose: Join Ability First as a DSP

We are actively hiring compassionate, reliable Direct Support Professionals across New Mexico.

This is meaningful, purpose-driven work that carries real responsibility and impact. DSPs play a vital role in supporting adults with intellectual and developmental disabilities to live meaningful, successful lives.

As part of our team, DSPs receive:

If you are committed to person-centered values and delivering ethical, respectful care, we invite you to apply to begin a career that truly makes a difference.

Is Ability First the Right Fit?

Ability First believes adults with disabilities deserve full inclusion in community life. We actively support engagement in many community events, employment opportunities, and enrichment activities designed to stimulate participants’ learning and cultivate independence.

Our day programs are designed to promote life skills, community integration, and personal growth beyond basic supervision, focusing on meaningful activities, social connection, and skills development.

We love seeing individuals grow in confidence, build independence, and contribute to their communities.

The Full Range of Services We Provide

While Supported Living Services (or Group Homes) in New Mexico are a core part of our work, we offer a comprehensive range of person-centered services designed to support adults with intellectual and developmental disabilities at every stage of life.

Supported Living Services (or Group Homes)

Community-based residential support that balances independence with professional oversight.

Family Living

A home-based model that fosters meaningful, long-term relationships in a family environment.

Respite Care

Reliable, short-term support that strengthens families and prevents caregiver burnout.

In-Home Community Support

Daily assistance delivered in an individual’s own home to promote independence and community integration.

Custom Employment Services

A home-based model that fosters meaningful, long-term relationships in a family environment.

Day Programs

Community-focused day programs that strengthen life skills, support social interaction, and foster active participation in meaningful daily activities.

Adult Nursing Services

Coordinated health monitoring and medical support tailored to individual needs.

These principles influence how we serve, how we hire, and how we operate each day.

Comprehensive Care Designed Around the Individual

Each service is designed around the individual’s goals, preferences, and support needs. Our interdisciplinary team works closely with families, case management professionals, and community partners to ensure coordinated, ethical service delivery that promotes independence, community participation, and long-term stability.

Whether an individual needs complete housing support, in-home assistance, employment training, or structured day programming, we provides access to consistent, high-quality care grounded in dignity and respect.

Service Areas in New Mexico

We proudly serve residents in:

We continue expanding thoughtfully to ensure quality remains our priority.

Get Started With Supporting Living Today

If you are exploring Supported Living (or Group Homes) in New Mexico under the DD Waiver or Mi Via program, or if you are a DSP seeking meaningful employment, we invite you to connect with us today.

At Ability First, we are committed to promoting autonomy, independence, and community inclusion while maintaining safety, compliance, and professional excellence.

Together, we can build stable, supportive and meaningful lives in New Mexico.

Two overlapping hands, blue and green